Wat ga je doen?
This role involves coordinating and organising the schedules for Couriers in various cities. You'll use forecasts that will be provided by our Operations team to plan when and where riders are needed, and adjust schedules if some riders are unavailable. You'll also communicate with HR regarding your needs, the riders’ attendance and other HR-related matters. Additionally, you'll stay in close contact with the Rider Controller, providing updates on the status of the riders and ensuring that there are enough riders to meet daily delivery targets. Furthermore, when challenges arise, you'll collaborate with the recruitment team to meet scheduling requirements. Overall, your responsibilities include weekly scheduling and daily management to ensure smooth and efficient delivery operations - so this role is pretty communicative.
Wat breng je mee?
- Fluent in English and conversational level in Dutch.
- MBO or similar education.
- Ideally, you have some experiences in shift planning or an industry that is connected to it. However, it's not a must if you bring the following skills.
- You’re capable or curious about Excel work (so you learn fast).
- You are see the work that needs to be done, are service-oriented and have fun dealing with people.
- You are an attentive person and creative in finding solutions for every issue the people might have.
- “Organisational talent” is your second name & you like to communicate with people.
- You don't stop until you reach your goals, and we're the backstage crew ensuring your work-life dance is a comedy, not a drama! ;
- You are available for 32 to 40 hours/ week.
Wat krijg je?
- A fun and supportive startup environment with a passionate and dedicated team committed to sustainable delivery solutions.
- You will get to work closely with all seniority levels, gaining insights into the business and its growth while contributing directly where you see your input making a difference.
- You support European retail with our green marketplace and transform sustainable city delivery - you can be part of it!
- We rely on our people to use their capabilities to achieve great successes: you get the freedom and diverse fields of responsibility you need.
- Your growth is our top priority - act and feel like a business owner and grow with us!